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Shipping Information

Everything Explained

White Label Shipping on All Orders

Continuing our ‘premium as standard’ service, we operate white label shipping on all orders. This means there is no mention of Trade Canvas Print on the product, packaging or label and we can even include your own flyers/stickers. When your client receives the order, it looks like it has come directly from you. Simply select the ‘ship to a different address’ option at checkout. After all, helping you and your business is our first priority.

UK Mainland & Northern Ireland

Paper Print Orders – £3.95 (Royal Mail Signed For 1st Class / Courier)
We will dispatch with Royal Mail Signed For 1st Class or DPD Local/Parcelforce depending on the quantity/size of prints ordered. If your order is dispatched with a courier, tracking information will be sent via email/text upon dispatch.
Orders Including Canvas – £7.95 (DPD Local / Parcelforce)
For orders containing any canvas product, tracking information will be sent via email/text upon dispatch. Please note some remote areas of Mainland UK require a two-day service.

Isle of Man / Republic of Ireland

Paper Print Orders – £5.99 (Royal Mail Signed For 1st Class / Parcelforce)
We will dispatch with Royal Mail Signed For 1st Class or Parcelforce depending on the quantity/size of prints ordered. If your order is dispatched with Parcelforce, tracking information will be sent via email/text upon dispatch. Please note Republic of Ireland requires a two-day service.
Orders Including Canvas – £9.99 (Parcelforce)
For orders containing any canvas product, tracking information will be sent via email/text upon dispatch. Please note Republic of Ireland requires a two-day service.

Other UK Islands

Paper Print Orders – £3.95 (Royal Mail Signed For 1st Class / Parcelforce)
We will dispatch with Royal Mail Signed For 1st Class or Parcelforce depending on the quantity/size of prints ordered. If your order is dispatched with Parcelforce, tracking information will be sent via email/text upon dispatch.
Orders Including Canvas – £7.95 (Parcelforce)
For orders containing any canvas product, tracking information will be sent via email/text upon dispatch

DPD Local / Parcelforce Tracking

Courier service offers a fast next day delivery with DPD Local’s industry-leading Predict service. This provides parcel recipients with a one hour delivery window, notified by SMS and email, so you don’t have to wait in all day. You can also use DPD Local’s revolutionary ‘Follow My Parcel’ service which enables you to watch the progress of your delivery on a real-time map down to a final fifteen minute time-slot. They can also offer a number of inflight pre-delivery options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits.

If you wish to reschedule, you can:
– Deliver to a neighbour
– Upgrade delivery to before 12pm
– Select an alternative delivery date
– Collect from DPD Local depot
– Leave parcel in a specified safe place

Some orders will be dispatched with Parcelforce who offer similar tracking information to the list above. Due to courier restrictions, canvases over 55″ will be dispatched on a 48hr service. Please note that some remote addresses of Mainland UK and the Republic of Ireland also require a 48hr service. If delivery attempts are missed and contact with DPD Local is not made via the tracking, your parcel will be sent to a pick-up shop for collection within seven days. After this time the parcel will be returned to Trade Canvas Print Ltd. as undelivered / not-collected.

Frequently Asked Questions

Please click here to view our FAQ’s page.

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